The eCaller medical rescue in a flash
NOTE : The eCaller solution handles urgent medical conditions that are not life threatening . For life threatening cases ,call 999 NOTE : The eCaller solution handles urgent medical conditions that are not life threatening . For life threatening cases ,call 999 NOTE : The eCaller solution handles urgent medical conditions that are not life threatening . For life threatening cases ,call 999
The express Caller solution simply described as eCaller gives patients access to a face to face medical care at the comfort of your home. It can best be described as an Uber for Healthcare.
We’ve watched the demand on medical Emergency Departments in the UK increase 5-10% year-upon-year and we became increasingly concerned about what that means for patients in the UK. With over 80% of Londoners carrying a smartphone, we figured we could change the norm positively by getting doctor’s help out of the hospital or after-hours clinic and deliver it where and when you need it.
Our service is based on respect and caring for others – that’s why we’re in healthtech industry after all – but we’re also channelling creativity and ingenuity.” We understand that it can be hard to decide when, where, and from whom to seek urgent health care and that’s when eCaller becomes useful.
We provide you with access to urgent medical advice and treatment in a way that is convenient, timely, and authentic. Our service marries the care of a Home service and convenience of modern technology.
When illnesses, accident or injury strike it’s usually unexpected and distressing, which compounds and makes those decisions even harder. The eCaller is here to bring relief in such panic situations.
Modern technology, innovation and circumstance have all accelerated a shift, and advanced how healthcare is delivered to patients. The eCaller solution makes quality healthcare more accessible with so much more convenience at the home of the patient. Private Health providers can now collaborate more effectively ,supporting patients at the comfort of their home.
Medic Platform
eCaller ……medical rescue in a flash
All our medical professional are licensed to practice in the UK,couple with the rigorous scrutiny given to each medic registered on the eCaller platform. Moreso, all eCaller doctors are registered in the UK General Medical Council, the umbrella body for the regulation and setting of standards for doctors in the UK.
Most of our doctors, paramedics and nurses are the same trusted health practitioners you will meet in the consulting rooms and emergency departments. All eCaller doctors agree to the following duties;
- Giving top-notch care service to improve and maintain patient health status.
- Treating the patients with respect of their right to confidentiality and privacy.
- Maintain the trust of colleagues and patients, being empathetic to both.
The eCaller doctors are one big family called the eCaller Family. They can communicate with one another and assist each other in various medical diagnosis and treatment. At eCaller, we believe all good doctors have the following features:
- They are empathetic and make patients feel cared for.
- They are good communicators.
- They are organized and conscientious.
- They are curious and resourceful
- They are collaborative with high teamwork spirit.
- They are persistent in advocating for their patients.
- They have great bedside manner
Patient Platform
eCaller ….. medical rescue at your doorstep
With eCaller solution, a patient is only a few minutes away from a suitable Clinician consultation.We help sick Londoners with trusted medical care quickly and conveniently at the comfort of the patien’s home.The eCaller solution is available to patients requiring urgent medical interventation 24hours of the day, 7days of the week and 365 days of the year.
In a rare case of software failure enroute to the patient location, the patient can call the eCaller Medic to give the necessary directions to the location of patient.
For synchrony of medical care, medical notes will be shared with your General Practitioner, this ensures continuity of care between your regular GP and eCaller Clinician as a complimentary and trusted health provider. If you don’t want these notes shared with you regular Clinician, please advise the eCaller medical personnel and your medical notes will not be passed on,except in cases of vital importance.
Regarding insurance policy, eCaller personnel attends to patients with cash payments only as insurance considerations are not available in the eCaller platform. As a patient or user ,your insurance strategy will be to deposit a reasonable amount of funds in your wallet to gurantee a seamless engagement of a medical personnel .
Firthermore, the eCaller platform grants the patient the liberty to select a specialist doctor of his or her choice. The doctor of choice may supervise intricate components of the services provided and make due referrals as the case may be.
It is our ultimate aim to provide all patients with the highest possible quality and standard of care and we urge patients to cooperate with the personnel and application for a blissful experience.
Our Services
With eCaller you can see a doctor anytime and anywhere
1. ALLERGIES: Sinusitis, Rhinitis, Rashes, Itchy skin respiratory problems, coughs, cold and flu,etc
2. DIGESTIVE DISORDERS ; Constipation, Diarrhea, Digestive Problems, Food Poisoning, Gastritis, Gastroenteritis, Heartburn, Indigestion, Irritable Bowel Syndrome, Kidney Stones, Norovirus, Stomach Ulcers, etc
3. EAR, NOSE & THROAT; Ear Infections, Ear Problems, Eye Problems, Hearing Loss, Headaches and Migraines, Swimmer’s Ear, Tinnitus, etc
4. SKIN INFECTIONS : Acne, Allergic Reactions, Cellulitis, Dry Skin, Eczema/dry skin, Fungal Skin Infection, Hives, Herpes (Cold Sores), Impetigo, Intertrigo, Itchy Scalp, Itchy Skin, Lumps, Psoriasis, Ringworm etc
5. WOUNDS: Abrasions, Excoriation, Skin tears, Avulsions, Lacerations, Bites, Stings, Stab wounds , Punctures, etc.
6. BONES FRACTURES: Stable fracture ,Open (compound) fracture, Transverse fracture, Oblique fracture, Comminuted fracture.
7. BONE DISLOCATIONS: Shoulder dislocation, Ball & joint dislocations, dislocated knee, hip dislocation elbow dislocation, Ankle Dislocation etc
8. FALLS : Step, Slip, Trip, Stump, unanticipated, Right-side fall, Backward fall, Front-side fall ,etc
9. BURNS: Superficial(1st degree), partial thickness (2nd degree),Scalds
10. RESPIRATORY: Colds ,Flu, Asthma ,Pneumonia, Bronchitis, Fibrosis , Sinusitis, Pharyngitis, Epiglottitis etc
11. GENERAL: Labour pains,Animal Bites,Acid bath,Mental cases, Drug & Alcohol related ailments
LIFE THREATENING CASES
Some of the life threatening cases are:
- Bleeding that will not stop
- Breathing problems acute shortness of breath
- Change in mental status with extreme violence
- Severe Chest pain with discomfort lasting more than three minutes .
- Choking with vomiting blood
- Fainting or loss of consciousness
- Feeling of committing suicide or murder
9.Severe or persistent vomiting
10.Vehicle accident with unconsciousness
11.Very deep & large wound
12.Sudden dizziness & Weakness
13.Sudden Swelling of the face, eyes, or tongue
14.Sudden Bluish skin color (cyanosis)
15.Etc, etc, etc
Training Programs
The place of routine trainings & retraining cannot be over emphasized . To that effect, training care staff helps instill the necessary behaviours, attitudes, skills and knowledge to deliver high-quality, cautious and person centered care. These trainings help them the medics take the right steps to prevent risk occurring and also prepares them to respond correctly should a risk emerge in the course of delivering health care.
Through training, medical staff can learn new skills and knowledge especially in Emergency Medicine that will help them to provide better and urgent care for their patients. The eCaller personnel can also develop a greater sense of professionalism and confidence, which can lead to improved job satisfaction and retention rates. In addition, by investing in the development of their staff, the eCaller Group can improve the overall quality of care they provide, leading to better patient outcomes.
The unique training program tagged Primary Emergency Care is aimed to equip the eCaller medical personnel with the theoretical knowledge, practical ability, and interpersonal skills for independent Emergency Medicine practice.
In addition, medical personnel can receive training in a variety of other areas, such as Information & Computer Technology, Computer informatics, basic administration, policies and procedures, customer service, workflow analysis and data analysis, and research, positioning the medics to provide outstanding services.
eCaller Advantage
1. The eCaller solution lowers significantly the pressure on the NHS A & E Clinics, thereby allowing the Ambulance paramedics to attend to only serious and life threatening medical cases.
2. The eCaller solution averts the discomfort of taking treatment from outside the comfort of one’s home
3. The eCaller solution lowers the risk of hospital related complications & infections such as Pneumonia, Respiratory tract infections, Covid 19 ,TB, Flu etc.
4. The eCaller lowers the No of out-of-hour calls to General Practitioners.
5. The eCaller process of getting medical attention saves time, energy and money.
6. It is a faster, easier and seamless way to see a doctor for medical intervention.
7. The double encryption layers of eCaller system mitigates threats that come with encrypting data and gives user an assurance that their information remains safe and private
8. Unlike other Telehealth services with virtual consultations, the eCaller in-person care allows for a more comprehensive understanding of the patients’ health,
9. It is a fact that many health diagnosis are not covered by virtual appointments ,hence the eCaller solution becomes a veritable option combining technology and physical examination in a comfortable environment.
10. Face-to-face visit as a unique feature of the eCaller solution guarantees valuable Doctor-Patient relationship .
11. Face-to-face visits are generally advantageous for young children as children communicate less about their health needs.
12. The escrow payment platform of the eCaller solution ensures payments are released only after satisfactory administration of treatment to patient.
Contact Us
info@ecaller.site
